Contact Smart Energy Bill
A question today.
A clearer next step.
Call us about your electric or gas bill, a move, or service options. Your utility remains responsible for payments and account changes.
Let’s make it clear
A helpful place
to begin.
For questions about billing or a move, call us directly. For an outage, emergency, or time-sensitive account issue, contact your utility directly.
- Phone
- (888) 855-7073Calls do not make payments or change service.
- Service availability
- Eligibility varies by utility and address.Your utility confirms what applies to your home.
Before you take the next step
Good questions. Clear answers.
Know what this portal can help with—and what stays with your utility.
Call (888) 855-7073Is Smart Energy Bill my utility company?
No. Smart Energy Bill is an independent utility-assistance portal, not your electricity or natural gas utility. Your utility remains responsible for delivery, account changes, payment processing, and service appointments.
Can I pay my utility bill here?
No. We offer information about electric and gas bill payments, but do not accept or process payments. Find the official payment website or phone number printed on your bill. Keep card details, bank information, and utility account numbers with your utility.
How can I get help with my utility questions?
Call (888) 855-7073 to discuss your question. A call does not pay a bill, start or stop service, transfer an account, or enroll you in an energy plan. Complete official transactions directly with your utility.
Is assistance available for my address?
Utility procedures and eligibility vary by service address and provider. Contact your utility directly to confirm the options and requirements that apply to your address.
How do I reach Smart Energy Bill?
Call (888) 855-7073. Tap any call button on the website to open your phone’s dialer. Calling does not make a payment or change your service. For an outage, gas leak, or urgent account issue, contact your utility directly.
Your next step starts here
Questions about your utility service?
Call for guidance on electric and gas bills, moving, or new service.